Common queries answered
Frequently asked Questions
We process all orders within 1–2 business days. Shipping transit times depend on your selected method, but usually take 1–5 business days for standard ground. If you choose expedited shipping, most orders arrive within 1–3 business days.
Go to My Account → Addresses, click “Edit” under the Shipping Address section, update your details, and “Save Address.”
Note: If your order has already shipped, please contact us immediately at info@indconinc.com and we’ll do our best to help.
Go to My Account → Addresses, click “Edit” under the Shipping Address section, update your details, and “Save Address.”
Note: If your order has already shipped, please contact us immediately at info@indconinc.com and we’ll do our best to help.
Once your order ships, you’ll receive an email with a tracking number and link. You can also log into My Account → Orders, click your order number, and view its current status.
No. For your security, we never store full credit-card numbers on our servers. We use industry-standard tokenization with our payment gateway, so you can re-use saved payment methods without exposing your card details.
Yes. We calculate and charge sales tax based on the shipping address you enter at checkout. Rates vary by state and locality.
We ship anywhere UPS delivers within the lower 48 states.
We pack all items from the same order together whenever possible. However, if products ship from different warehouses or have vastly different sizes, you may receive multiple packages. All tracking numbers will be emailed to you.